Annual report 2019
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  • Spreads Federal Passenger Company 2019 Annual Report
  • Page by page Federal Passenger Company 2019 Annual Report
ru
  • Company Profile
    • Message From The CEO – Chairman Of The Management Board
    • Our History
    • Geography
    • Types of Activities
    • Key Metrics
    • FPC’s Peer Companies
    • Investment Appeal
    • Credit Ratings
    • Key Events
  • Development Strategy
    • Message from the Chairman
    • Company Strategy
      • Strategic goals of the Company
      • Strategic areas of development
      • Target business model
      • Key Objectives
    • Business Model
    • Assets
    • Organisational Structure
    • Information about subsidiaries and affiliates
  • Performance Overview
    • Message from the General Director
    • Market Overview
    • Marketing Policy
      • Pricing policies
      • Dynamic pricing system
      • Marketing promotions and their results
      • Customer loyalty programme
      • Marketing policy plans
      • Operations in the transport market
      • Expanding presence in the international transport market
    • Customer Service
      • Customer service levels
      • Service classes
      • Customer service innovations
      • Enhancing meal quality
    • Rolling Stock
      • Current condition of the passenger carriage fleet
      • Modern rolling stock
      • Upgrading the rolling stock in 2020–2025
      • Upgrading the carriages
    • Government Relations
    • Risk Management, Internal Control, and Audit
      • Risk Management
      • Internal control system
      • Center for control and audit activities
    • Safety
      • Measures to improve traffic safety
      • Corporate and financial security
      • Information security
      • Occupational health and safety
    • Key Operating Highlights
      • Message from Deputy General Director for Economics and Finance
      • Key factors
      • Key Operating Highlights
      • Financial results
      • Expenses
    • Investment Management
      • Investment ranking
      • Investment structure
      • Priority investment areas
      • Mid-term investment
    • Procurement
    • International Activities
  • Corporate Governance
    • Corporate Governance Model and Practice
    • Share Capital
    • Dividend Policy
    • Shareholders Meetings
    • Board of Directors
    • Committees of the Board of Directors
    • General Director
    • Deputy General Directors
    • Corporate Secretary
    • Key Provisions of the Policy on Remuneration and Reimbursement for Governing Bodies
    • Control and Audit
    • Internal Qualitative Assessment of Corporate Governance
    • Report on Compliance with the Bank of Russia’s Corporate Governance Code
    • Corporate Quality Management System
      • Policy and quality targets
      • Process approach and customer focus
      • Certification Of Fpc’s Qms And Compliance With ISO Requirements
      • Lean production
    • Conflict of Interest Resolution and Corruption Prevention
  • Sustainable Development
    • Our people
    • Social policy
    • Managing Environmental Impact
    • Energy consumption
    • Charitable Activities
  • Appendices
    • RAS financial statements and auditor’s report
    • IFRS financial statements and auditor’s report
    • Major Transactions
    • Interested-Party Transactions
    • Disposal of Non-Core Assets and Carriages
    • Report on Compliance with the Bank of Russia’s Corporate Governance Code
    • JSC FPC’s Registrar Details
    • List of FPC’s Branches and Their Structural Units Certified to GOST R ISO 9001-2015
  • Additional links
    • Disclaimer
    • Sitemap
    • Contacts
    • Cookies policy
ru
  • Company Profile
    • Message From The CEO – Chairman Of The Management Board
    • Our History
    • Geography
    • Types of Activities
    • Key Metrics
    • FPC’s Peer Companies
    • Investment Appeal
    • Credit Ratings
    • Key Events
  • Development Strategy
    • Message from the Chairman
    • Company Strategy
      • Strategic goals of the Company
      • Strategic areas of development
      • Target business model
      • Key Objectives
    • Business Model
    • Assets
    • Organisational Structure
    • Information about subsidiaries and affiliates
  • Performance Overview
    • Message from the General Director
    • Market Overview
    • Marketing Policy
      • Pricing policy
      • Dynamic pricing system
      • Marketing promotions and their results
      • Customer loyalty programme
      • Marketing policy plans
      • Operations in the transport market
      • Expanding presence in the international transport market
    • Customer Service
      • Customer service levels
      • Service classes
      • Customer service innovations
      • Enhancing meal quality
    • Rolling Stock
      • Current condition of the passenger carriage fleet
      • Modern rolling stock
      • Upgrading the rolling stock in 2020–2025
      • Upgrading the carriages
    • Government Relations
    • Risk Management, Internal Control, and Audit
      • Risk management
      • Internal control system
      • Center for control and audit activities
    • Safety
      • Measures to improve traffic safety
      • Corporate and financial security
      • Information security
      • Occupational health and safety
    • Key Operating Highlights
      • Message from Deputy General Director for Economics and Finance
      • Key factors
      • Key Operating Highlights
      • Financial results
      • Expenses
    • Investment Management
      • Investment ranking
      • Investment structure
      • Priority investment areas
      • Mid-term investment
    • Procurement
    • International Activities
  • Corporate Governance
    • Corporate Governance Model and Practice
    • Share Capital
    • Dividend Policy
    • Shareholders Meetings
    • Board of Directors
    • Committees of the Board of Directors
    • General Director
    • Deputy General Directors
    • Corporate Secretary
    • Key Provisions of the Policy on Remuneration and Reimbursement for Governing Bodies
    • Control and Audit
    • Internal Qualitative Assessment of Corporate Governance
    • Report on Compliance with the Bank of Russia’s Corporate Governance Code
    • Corporate Quality Management System
      • Policy and quality targets
      • Process approach and customer focus
      • Certification Of Fpc’s Qms And Compliance With ISO Requirements
      • Lean production
    • Conflict of Interest Resolution and Corruption Prevention
  • Sustainable Development
    • Our People
    • Social Policy
    • Managing Environmental Impact
    • Energy consumption
    • Charitable Activities
  • Appendices
    • RAS financial statements and auditor’s report
    • IFRS financial statements and auditor’s report
    • Major Transactions
    • Interested-Party Transactions
    • Disposal of Non-Core Assets and Carriages
    • Report on Compliance with the Bank of Russia’s Corporate Governance Code
    • JSC FPC’s Registrar Details
    • List of FPC’s Branches and Their Structural Units Certified to GOST R ISO 9001-2015
Key Objectives( + ←) Assets( + →)
  • Development Strategy
  • Business Model

Business Model

Key Objectives( + ←) Assets( + →)
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