Priority investment areas

Customer-focused investment

FPC spent RUB 41.5 billion in 2019 to improve its customer experience through several initiatives:

• 574 new, highly efficient passenger carriages were purchased, with improved performance and passenger comfort, totalling RUB 30.7 billion and aimed at reducing transit times and enhancing both transport safety and passenger experience
• RUB 10.8 billion were spent on passenger carriage overhaul reconditioning (537 carriages).

Besides, RUB 0.4 billion were spent on the implementation of information technology innovations.

Investment in safety

RUB 0.4 billion were used in 2019 to enhance passenger safety and improve the passenger experience.

Major investments in transport safety included:

• RUB 0.2 billion to replace retired rolling stock
• RUB 0.2 billion to install new frames, bolsters, and 1,520 mm gauge bogies during scheduled carriage repairs.

Upgrades

To maintain its existing carriage repair and maintenance facilities, FPC invested RUB 0.9 billion in rehabilitation and upgrades of its fixed assets in 2019.